Axxel Marketing Pte Ltd is committed to ensuring that your privacy and personal information is protected in compliance with Singapore Data Protection Act of 2012 (PDPA). Should we request you to provide certain information by which you can be identified when using this website, rest assured that it will only be used in accordance with this privacy statement.
Axxel Marketing Pte Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are satisfied with any changes.
Please note that this Data Protection Policy does not govern the collection, use and disclosure of information by companies and/ or entities that we do not control, nor by individuals not employed or manage by us.
By submitting information to us or signing up for any of our products and/or services offered by us, you agree and consent to Axxel Marketing Pte Ltd collecting, using, and disclosing and sharing your Personal data in accordance with this Data Protection Policy.
In this Data Protection Policy “Personal Data” means any data, whether true or not, about an individual who can be identified (a) from that data; or (b) from what that data and other information to which we have or are likely to have access, including data in our records as may be updated from time to time.
Business Contact Information (BCI) is defined as an individual’s full name, position name or title, business telephone number, business address, business email address and any other similar information about the individual, not provided by the individual solely for his personal purposes.
Collection of Personal Data
Axxel Marketing Pte Ltd. generally does not collect your Personal Data unless:
a) It is provided to us voluntarily by you directly or via a third party who has been duly authorised by you to disclose your Personal Data to us (your “authorised representative”) after
(I) You (or your authorised representative) have been notified of the purposes for which the data is collected, and
(II) You (or your authorised representative) have provided written consent to the collection and usage of your Personal Data for those purposes.
b) Collection and use of Personal Data without consent is permitted or required by the Act on other laws.
We shall seek your consent before collecting any additional Personal Data and before using your Personal Data for a purpose which has not been notified to you (except were permitted or authorised by law)
Generally, Axxel Marketing Pte Ltd Collects Personal Data in the following ways:
a) Performing obligation in the course of or in connection with our provision of the goods and/or services requested by you.
b) Verifying your identity.
c) Responding to handling, and processing queries, request, applications, complaints, and feedback from you.
d) Managing your relationship with us.
e) Processing payment or credit transaction.
f) Sending you marketing information about our goods or services, including notifying you of our marketing events, initiative and promotions, lucky draw, membership and rewards schemes and other promotions.
g) Complying with any applicants’ laws, regulation codes of practice, guidelines, or rules or to assist in law enforcement and investigation conducted by any government and/or regulatory authority.
h) Any other purposes of which you have provided the information.
i) Transmitting to any unaffiliated third parties including our third-party service providers and agents, and relevant government and/or regulatory authorities whether in Singapore or abroad, for the aforementioned purposes and
j) Any other incidental business purposes related to or in connection with the above.
k) When you enter our property and/or premises and/or when your images are captured by us via CCTV cameras while you are within our property and/or premises, or via photographs or videos taken by us or our representatives when you attend our events.
When you browse our website, we do not capture Personal Data that allows us to identify you individually.
If you provide us with any Personal Data relating to any third-party individual (e.g., information of your spouse, children, parents etc) by submitting such information to us, you represent to us that you have obtained the consent of the relevant third-party to such collection, use and disclosure by Axxel Marketing Pte Ltd.
You should ensure that all Personal Data Submitted to us is complete, accurate, true and correct, Failure on your part to do so may result in our inability to provide you with the products/services you have requested.
Purpose for the Collection, Use, and Disclosure of your Personal Data
We use and disclose your Personal Data for the following purposes.
a) Providing you with the products/services you have requested/subscribed to.
b) Responding to your queries and/or request
c) Matching any Personal Data held which relates to you in provision of services
d) Resolving complaints and handling request and enquiries
e) Legal purposes (Including but not limited to obtaining legal advice and dispute resolution)
f) Conducting investigations
g) Complying with any order or request of any court or government
h) Complying with any applicable rules, laws, regulations, codes of practice or guidelines issue by any legal or regulator bodies which are binding on us (including but not limited to responding to regulatory complaints, disclosing to regulatory bodies, and conducting audit checks due diligence and investigation)
i) Generating internal reports (including but not limited to annual, operation and management reports)
j) Analysing your use of our products and/or services to help us improve, review, develop and efficiently manage the products/services offered to you, and
k) Purpose which are reasonably related or in connection with the above.
Protection and Disclosure of Personal Data
The security of your Personal Data is important to us, and we take all reasonable steps to safeguard your Personal Data, all electronic storage and transmission of Personal Data is secured with encrypted technology.
We maintain security arrangement in respect of Personal Data to prevent unauthorised access, collection, use, disclosure, copying modification, disposal, or similar risk, however we cannot guarantee the security of the information transmitted over the internet impenetrable.
We may disclose your Personal Data
a) Where such disclosure is required for performing obligation in the course of or in connection with our provision of the goods or services requested by you.
b) To third-party service providers, agents and other organisation we have engaged to perform any of the functions listed above for us.
We generally rely on Personal Data provided by you (or your authorised representative) In order to ensure that your Personal Data is current, complete, and accurate please update us if there are changes to your Personal Data by informing our Data Protection Officer in writing or via email at the contact details provided below.
Withdrawal of Consent of Personal Data
The consent that your pride for the collection, use and disclosure of your Personal Data will remain valid until such time its is being withdrawn by you in writing.
You may withdraw consent and request us to stop using and/or disclosing your Personal Data for any or all the purposes listed above by submitting your request in writing or via email to our Data Protection Officer at the contact details provided below.
Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the time including any legal consequences which may affect your rights and liabilities to us.
In general, we shall seek to process your request within (30) business days of receiving it.
Whilst we respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be in the position to continue providing our goods and services to you after the consent withdrawal is processed.
Please note that if your Personal Data has been provided to us by a third party you should contact that organization or individuals to make such queries, complaints and access and correction request.
Access to and Correction of Personal Data
You may contact our Data Protection Officer at the contact details provided below if you wish to make:
a) An access request for access to copy of the Personal Data which we hold about you or information about the ways in which we use or disclose your Personal Data.
b) A correction request to correct or update any of your Personal Data which we hold about you.
Please noted that a reasonable fee may be charged for an access request if so, we will inform you of the fee before processing your request.
We will respond to your request as soon as reasonably possible, should we not be able or respond to your request within thirty (30) days after receiving your request, we will inform you in writing withing thirty (30) days of the time by which we will be able to respond to your request.
If we are unable to provide you with any Personal Data or to make a correction request by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under the Act)
Retention of Personal Data
We will cease to retain Personal Data, as soon as it is reasonable to assume that the purpose for collection of such Personal Data is no longer being served by such retention, and such retention is no longer necessary for legal, audit or business purposes.
Transfer of Personal Data
We generally do not transfer your Personal Data to countries outside of Singapore, however if we do so, we will obtain your consent for the transfer to be made and we will take steps to ensure that your Personal Data continues to receive a standard of protection that is at least comparable to that provided under the Act.
Data Protection Officer
You may contact our Data Protection Officer if you have any enquires or feedback on our Personal Data Protection polices and procedure, or if you wish to make any request in the following manner
Contact: +65 6848 2482
84 Genting Ln, Axxel Innovation Centre, 05-01
This Data Protection Policy and your use of our website shall be governed in all respects by the laws of the republic of Singapore
Changes to this Policy
We may from time to time update this Data Protection Policy to ensure that the Policy is consistent with the changes in the Act and/or reflect feedback from our customer, We encourage you to periodically review this Policy to be informed of how we are handling your Personal Data. Subject to any rights that you have at law. You agree to be bound by the prevailing terms of the Data Protection Policy as updated from time to time on our website.
Our website uses “Cookies” to help you personalize your online experience.
A cookie is a text file that is placed on your hard disk by a Web page server. Cookie cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be done be read by web server in the domain that issued the cookie to you.
One of the primary purpose of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the webs server that you have returned to a specific page. For example. If you personalise our pages or register with our site or services. A cookie helps us to recall your specific information on subsequent visits. This simplifies the process of recording your personal information such as billing address shipping address and so on. When you return to the same website. The information you previously provided can be retrieved, so you can easily use the features that you customised.
Effective as of 17 Aug 2022.